To start with, we need to look at any particular needs you may require such as pre-discussed ideas with the deceased and if your director can accommodate these, you may particular cultural beliefs that need to be observed, range of pricing options based on budget limitations, or even if you need a service with people in attendance or a no service cremation.
Some funeral directors can provide all these services while others only specialise in certain types of funerals or just cater to particular faiths or cultures, some only perform services in certain areas while others cover all of Melbourne. Transparency in pricing is another major issue as costs for funerals can become quite expensive, especially when extras have not been properly explained.
When it comes to budget, there are some very affordable options out there that still allow for caring and dignified farewells. Brember Family Funerals for example offer a wide range from dignified but affordable options for the budget conscious all the way to full services with all the little special touches you may require..
Here are some basics that any good funeral director in Melbourne should offer:
A range of affordable options to suit your budget
Clear pricing of what's included and what is not
Body transport from hospitals or homes within Australia (incl. international returns)
A chapel for funeral services, either on-site or at a venue of your choosing
Assistance with registering the death and arranging government benefits
Advice on writing an obituary
Once you've narrowed down your list of potential funeral directors in Melbourne, it's a good idea to speak to them in person and if possible, visit them in person. (Covid restrictions may prevent this at times) This will give you a chance to understand if their approach meets your expectations.
Another great tool at your disposal is to read reviews for that company, by this, I don't mean testimonials on the companies website, rather public reviews such as Google reviews. (Accept nothing less than 5 stars across multiple reviews)
It can be difficult making these decisions at a time when you're already dealing with so much pain and grief, but taking the time to find the right funeral home for your loved ones will prove to be worthwhile once the day of the funeral arrives.